Where do you ship?
We currently offer shipping worldwide.
* Keep in mind that for locations outside of Canada there might be customs, duties, brokerage, taxes/VAT on your order that are due at time of arrival. Make sure you are aware what your countries requirements and fees are before ordering, and be aware you as the buyer are responsible for these fees in their entirety.
We will not pay for or refund any customs fees, duties, taxes, VAT, or anything of the like. We also won't cancel an order after it has shipped due to any fee's that arise.
You can check and see what types of fees might be expected of you here.
What are your shipping rates?
Our shipping rates are based on what the carriers charge. At checkout you'll be presented with your options so you can choose from those.
- Free Shipping within Canada for orders over $59.99
- Flat Rate Shipping to the United States for $5.99
How long after I order do you ship?
Depending on workload you can expect to see your items ship within 1-2 business days.
*Business days are Monday-Friday *We are closed of any holidays.
What if some of the items I ordered are back-ordered?
If you have back-ordered items ordered with in stock items we will wait until the order is complete before shipping.
I still haven't received my order. How long does it take?
We ship items within 1-2 business days (Monday-Friday) and you will receive an email stating it has shipped. Although the carrier services we use are awesome at what they do we can't guarantee any specific time frames for delivery as we can only guarantee things that are within our control. Any time frames they list are approximations and are listed in business days so they will not include holidays or weekends.
International orders can take longer as they involve customs which usually involve wait times.